Description

EXIN EPI® CITM® is designed to teach the skills and knowledge required of a modern IT specialist working at team-leader, supervisor or management level.

Who is this certification for?

CITM® is most suited for seasoned IT professionals who have a desire to understand the current requirements and core competencies for managing IT in mission-critical environments. It is best suited for candidates who have between 2 and 4 years of experience working in IT. They should have knowledge of systems, network and/or applications, service desk operations.

Main subjects

• IT Strategy
• IT Organization
• Vendor Selection / Management
• Project Management
• Application Management
• Service Management
• Business Continuity Management
• Risk Management
• Information Security Management