Description

EXIN EPI® CITO® is designed to test the skills and knowledge required of a modern IT professional working in entry-level IT. The certification covers the fundamental processes of IT operations.

Who is this certification for?

CITO is intended for aspiring and existing IT professionals who are at entry-level or have up to two years of working experience in IT. It is recommended candidates have a basic knowledge of (operating) systems, network and/or applications, and service desk operations.

Main subjects

• IT Strategy
• IT Organization
• Vendor Selection / Management
• Project Management
• Application Management
• Service Management
• Business Continuity Management
• Risk Management
• Information Security Management