EXIN Certified Information Technology Operator

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EXIN EPI® CITO® is designed to test the skills and knowledge required of a modern IT professional working in entry-level IT. The certification covers the fundamental processes of IT operations.

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Description

EXIN EPI® CITO® is designed to test the skills and knowledge required of a modern IT professional working in entry-level IT. The certification covers the fundamental processes of IT operations.

Who is this certification for?

CITO is intended for aspiring and existing IT professionals who are at entry-level or have up to two years of working experience in IT. It is recommended candidates have a basic knowledge of (operating) systems, network and/or applications, and service desk operations.

Main subjects

  • IT Strategy
  • IT Organization
  • Vendor Selection / Management
  • Project Management
  • Application Management
  • Service Management
  • Business Continuity Management
  • Risk Management
  • Information Security Management
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